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Shipping Terms

FREE WORLDWIDE STANDARD SHIPPING ON ORDERS OVER $200 USD
FREE SHIPPING FOR ALL HK ORDERS

SHIPPING DESTINATIONS

Rising Lotus ships worldwide. Please see below for the full list of countries we currently ship to.

USA, American Samoa, Australia, Austria, Bangladesh, Belgium, Bhutan, Brunei, Bulgaria, Cambodia, Canada, China, Saipan, Cook Islands, Cyprus, Czech Republic, Denmark, East Timor, Estonia, Fiji, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, India, Indonesia, Italy, Japan, Kiribati, South Korea, Lao People’s Democratic Republic, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Micronesia Fed States, Mongolia, Myanmar, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Niue Island, Norway, Pakistan, Palau, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Romania, Samoa, San Marino, Singapore, Slovakia, Slovenia, Solomon Islands, Spain, Sri Lanka, Sweden, Switzerland, Tahiti, Taiwan, Thailand, Tonga, Turkey, Tuvalu, United Arab Emirates, United Kingdom, Vanuatu, Vietnam, Virgin Islands (US)

SHIPPING & DELIVERY

Rising Lotus processes and dispatches all orders within 48 hours following verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and Hong Kong public holidays.

Rising Lotus is not responsible for any delay in the delivery caused by circumstances beyond our control. You should contact us if you have not received your package within 20 days of placing your order and we shall try to help locate your package. If your package is being held by local customs authorities, it is your responsibility to contact the local customs office to arrange the clearance of your package. If you are not able to arrange customs clearance, the package will be returned to us and we will deduct any shipping expenses incurred by us to return the package and refund the remaining credit to the original credit card that was used for the purchase.

TAXES & DUTIES

Please note that the price of your order and the shipping charges do not include customs duties and taxies. If your parcel incurs these customs clearance, these additional charges shall be borne by you. Customs policies vary from country to country and we suggest you to check with your local customs office for further information.

SHIPPING CHARGES

We charge shipping based on a flat rate, please see below shipping table for details:

Destination Courier Delivery Fee (USD) Delivery Fee (HKD)
Hong Kong SF Express FREE FREE
Macau SF Express $5 $40
China SF Express $10 $80
Rest of Asia DHL Express Worldwide $15 $120
USA DHL Express Worldwide $20 $160
Australia DHL Express Worldwide $18 $144
European Union, United Kingdom DHL Express Worldwide $28 $224
Rest of the World DHL Express Worldwide $30 $240