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Shipping Terms

$15 USD FLAT RATE FOR ALL ORDERS
FREE WORLDWIDE STANDARD SHIPPING ON ORDERS OVER $200 USD
FREE SHIPPING FOR ALL HK ORDERS
TEMPORARILY UNABLE TO SHIP TO US, UK & EUR UNTIL FURTHER NOTICE

SHIPPING DESTINATIONS

Rising Lotus ships worldwide. Please see below for the full list of countries we currently ship to.

USA, American Samoa, Australia, Austria, Bangladesh, Belgium, Bhutan, Brunei, Bulgaria, Cambodia, Canada, China, Saipan, Cook Islands, Cyprus, Czech Republic, Denmark, East Timor, Estonia, Fiji, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, India, Indonesia, Italy, Japan, Kiribati, South Korea, Lao People’s Democratic Republic, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Micronesia Fed States, Mongolia, Myanmar, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Niue Island, Norway, Pakistan, Palau, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Romania, Samoa, San Marino, Singapore, Slovakia, Slovenia, Solomon Islands, Spain, Sri Lanka, Sweden, Switzerland, Tahiti, Taiwan, Thailand, Tonga, Turkey, Tuvalu, United Arab Emirates, United Kingdom, Vanuatu, Vietnam, Virgin Islands (US)

SHIPPING & DELIVERY

Rising Lotus processes and dispatches all orders within 48 hours following verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and Hong Kong public holidays.

Rising Lotus is not responsible for any delay in the delivery caused by circumstances beyond our control. You should contact us if you have not received your package within 20 days of placing your order and we shall try to help locate your package. If your package is being held by local customs authorities, it is your responsibility to contact the local customs office to arrange the clearance of your package. If you are not able to arrange customs clearance, the package will be returned to us and we will deduct any shipping expenses incurred by us to return the package and refund the remaining credit to the original credit card that was used for the purchase.

TAXES & DUTIES

Please note that the price of your order and the shipping charges do not include customs duties and taxes. If your parcel incurs these customs clearance, these additional charges shall be borne by you. Customs policies vary from country to country and we suggest you check with your local customs office for further information.